Why are we changing?

Innovation that keeps up with the pace of change and meets customer expectations is integral to every utility’s mission. It’s also the foundation of our new brand, Innovate UtilityCX. With a decades-long reputation of partnering with utilities and industry experts for unbiased, robust content and connection opportunities, CS Week is rebranding this summer to IUCX. We’ve modeled innovation and led by example before. Now watch us innovate with IUCX’s new look and fresh energy. Through collaboration and community, IUCX will be creating broader opportunities to introduce, connect and add value to those partnerships. Stay tuned as our website transforms and our services/program offerings grow. Power up with IUCXand join the journey!

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To learn more, click below for our press release.